How do I post a project update?

Keeping your backers informed is a powerful way to build trust and strengthen your community. Whether you're still crowdfunding or have already completed your campaign, updates help keep the momentum going!

Why Post Project Updates?

Supporters love staying in the loop. Regular updates:

Key points:

  • Show progress and build excitement
  • Help maintain transparency and trust
  • Keep backers informed
  • Encourage new or returning supporters - even after the campaign ends

You can continue posting updates after your campaign closes to share your ongoing journey, next steps, or project outcomes. We strongly encourage it!

How to Post an Update

From your dashboard:

  1. Log into your Project Dashboard
  2. In the left-hand menu, scroll down and click Updates
  3. Select the New Update button to start writing

Who Sees Your Updates?

From your dashboard:

  1. Updates are publicly visible on your project page
  2. They’re also emailed automaticallyto everyone who has backed your project – unless they’ve opted out of updates
  3. Please use updates only for project-related news, not general marketing

Prefer to Message Supporters Privately?

If you’d rather send a direct message:

  • You can message individuals or groups from your project dashboard
  • Be sure the recipient has not opted out of receiving messages

Need help?

If you still have questions or run into any issues, our friendly support team is here to help – Fill in our contact form