Troubleshooting Login Issues & Deleting Your Account

Having trouble accessing your Crowdfunder account? Need to update your password or close your account entirely? This guide walks you through everything you need to know.

I Forgot My Password — How Do I Log In?

If you’ve forgotten your password or are locked out of your account:

  1. Go to the Crowdfunder login page.
  2. Click “Forgot password?”
  3. Enter the email address associated with your account.
  4. Check your inbox for a password reset email.
  5. Click the reset link and follow the instructions to set a new password.

Important: The reset link is valid for 24 hours. If it expires, simply request a new one.

How to Change Your Password

If you know your current password and just want to update it:

  1. Log in to your Crowdfunder account.
  2. Click your profile icon in the top-right corner and select “My Profile.”
  3. Click “Edit Profile.”
  4. Under the “Account” tab, enter your current password and then your new password twice.
  5. Click “Save Changes.”

I Signed Up With a Magic Link – How Do I Set a Password?

If you originally signed up using a magic link (without setting a password), you'll need to create one to access features like reports.

To set a password:

  1. Log in to your account and go to “My Profile.”
  2. Click “Edit Profile,” then go to the “Account” tab.
  3. Click the “Set Password” button.
  4. You’ll see a confirmation message at the top of the screen saying a link has been sent to your email.
  5. Open the email and click “Click here to confirm and set password.”
  6. Set your new password and save.

You’ll now have full access to password-protected features.

How to Delete Your Crowdfunder Account

Important

Deleting your account is permanent and cannot be undone.

To delete your account:

  1. Log in to your Crowdfunder account.
  2. Click your profile icon in the top-right corner and select “My Profile.”
  3. Click “Edit Profile.”
  4. Go to the “Account” tab.
  5. Scroll to the bottom and click “Delete My Account.”
  6. Enter your password when prompted to confirm.

Need help?

If you still have questions or run into any issues, our friendly support team is here to help – Fill in our contact form