FAQs
Answers to frequently asked questions
Answers to frequently asked questions
Whether you're supporting a cause, project, or creative idea, this guide will help you manage your pledge effectively.
Important
If the project is successful, your pledge will be transferred to the creator. If the project is not successful (e.g., it doesn't reach its goal on an "All or Nothing" campaign), your pledge will be refunded within 5–7 business days.
Reminder
When you pledge, funds leave your account immediately but are held by our payment provider until the project qualifies for payout.
Note
While we don’t issue formal invoices, you can contact the project creator for additional documentation.
Need help?
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