Making a pledge on Crowdfunder

Crowdfunding on Crowdfunder is easy, whether you're supporting a nonprofit, creative idea, business, or community cause. Here's everything you need to know about making a pledge or donation.

How to Pledge to a Project

  1. Sign in to your Crowdfunder account, or create a new one here.
  2. Prefer not to register? Use Guest Checkout to pledge without an account.

Once you’ve found a project you'd like to support:

  • Click the Donate button on the project page.
  • Enter the amount you’d like to pledge (or choose a preset amount).
  • Complete the checkout form and click Pay Now

Your card will be charged immediately. Funds are held by our third-party payment provider until the project closes.

Important

If the project is successful, your pledge will be transferred to the creator. If the project is not successful (e.g., it doesn't reach its goal on an "All or Nothing" campaign), your pledge will be refunded within 5–7 business days.

Making a Pledge as a Guest

  1. Click Donate on the project page.
  2. Choose your amount, then click Donate.
  3. On the next screen, under "Continue as Guest", enter your name and email.
  4. Complete your payment details and submit.

Make sure you enter your correct email address – you'll receive a confirmation email and details about your pledge.

Note

If you use an email address that already has a Crowdfunder account, your pledge will be linked to that profile – even if you enter a different name during checkout.

Activating Your Guest Account

If you pledged as a guest and want to manage your pledge or access reporting:

  1. Find the "Thanks for your pledge" email and follow the activation link.
  2. Set a password to convert your guest profile into a full Crowdfunder account.

You can also reset your password here using the same email address used at checkout.

Pledging Anonymously

You can choose to hide your username on the public supporter list of a project:

  1. At checkout, tick the box marked “Do not display my name”.
  2. Your pledge amount will still appear, but your name won’t be shown publicly.

Note

Anonymous pledging doesn’t hide your information from the project owner – they will still receive your name, email, pledge details, and opt-in preferences.

Switching an Existing Pledge Between Anonymous and Public

  1. Log in and go to My Pledges from the drop-down menu.
  2. Click the "+" next to the relevant pledge.
  3. Toggle the Anonymous Pledge switch on or off as desired.

Tipping on Pledges and Donations

Crowdfunder is powered by our community – and your optional tips help keep the platform free for charities and personal causes.

  1. You can adjust or remove the tip in the checkout summary.
  2. To remove the tip, select “Enter custom amount” and enter $0.

If you accidentally left a tip and want a refund, contact our support team – we’ll be happy to help.

How Regular Donations Work

Some projects allow monthly donations. Here’s how it works:

  • After donating, you may be prompted to set up a monthly donation.
  • Monthly payments use the card info from your initial pledge.
  • Your first payment is charged 30 days after setup, and then monthly on the same date.
  • You’ll receive an email 3 days before each donation.

You can manage, pause, or cancel recurring donations from the My Regular Donations section of your profile.

Note

Note: Regular donations are available only when using a debit or credit card (not “Pay by Bank”).

When Is My Card Charged?

  1. Your card is charged immediately when you pledge.
  2. Funds are held in escrow until the project ends.
  3. If the project is successful, funds go to the creator.
  4. If it’s unsuccessful, your pledge is refunded within 5–7 business days.

Need help?

If you still have questions or run into any issues, our friendly support team is here to help – Fill in our contact form