Answers to frequently asked questions
This section covers handy features and common questions – everything you need to know about using Crowdfunder, running a project, or supporting a project.
FAQs
Answers to frequently asked questions
Using Crowdfunder
This section covers creating a Crowdfunder profile, troubleshooting, eligibility, data protection and account deletion.
Running your project
This section covers stretch goals, managing team access, Always On projects, regular donations, supporter emails, and payouts.
Supporting a project
This section covers how to pledge on a project, manage your pledge, help with any pledging issues, and what happens once you've pledged.
Get in touch
Our support days are Monday – Friday.
For all other questions and queries not answered above, please get in touch using the form here, or email our support team at [email protected]
During busy times, it can take up to 2 working days for us to reply.