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Innovative and results-focused senior operations executive with 15+ years of achievement in operations management, account management, project management, new business development, and relationship optimization. Excel at minimizing risk and maximizing the regulatory compliance of corporate operations. Focused on developing people through practicing a goal-oriented leadership style. Highly adept at leveraging automation processes, coaching skills, and proactive decision making strengths to attain peak productivity and team performance. Specialities: Staff Management & Development - Strategic Planning - Program Implementation - Relationship Management - Process Improvement - Cost Control - Performance Excellence - Outsourcing
Director of Operations for an industry leading business unit providing mortgage information solutions to the nation’s leading lenders, servicers, and insurance firms.