Modern Pet Identification
Tom Arnold left Microsoft to bring his 20-years of experience in the tech industry to bear on getting lost pets home faster than ever before. Author of 3 technology books and founder of successful tech start-ups, he's driven to combine his passion for technology with making a difference in our world. Prior to founding and leading PetHub, Tom was a part of Microsoft's Visual Studio team helping build new software testing tools before moving to the Microsoft Office group to program manage projects for their new Office 365 (formerly "Office Live") online service. No stranger to the tech start-up world, Tom was part of founding teams for 3 Seattle-area companies, including ST Labs Corporation, which was sold in 1998 to Data Dimensions/LionBridge/Veritest and Crossport Systems which was sold to Motorola Metrowerks. Tom is a graduate of Purdue University's computer science program. In addition to being the President & CEO of PetHub, Tom recently joined the board of directors of the Greater Wenatchee Area Technology Alliance (GWATA.org) whose mission is "to bring people and technology resources together while supporting entrepreneurs, STEM education, and technology in North Central Washington."
PetHub is all about getting lost pets home faster and safer than ever before by providing all of us the easy tools we need -- as pet owners or rescuers of lost animals -- to keep our four-legged loved ones safe. Because we all have phones in our pockets, it's basically "crowdsourced protection" for your critters. PetHub stores your animal's digital paw print and helps you leverage that medical, training and social data. We allow you to associate a physical ID tag on your pet with an online profile that can be updated and maintained free of charge. We also include a 24x7 "Found Pet" hotline in the free, basic subscription. How? Enough of our users choose to upgrade to our optional premium features that we can make a call center available to our non-paying users. When the tag is scanned with a phone, the web address entered into a browser, or the 800# on the tag called, all of that data is available in a secure fashion (such as vet contact, pet medications, diet, biography, name, photo, license & rabies tag#, microchip number, and much more). That's the free stuff. Optional upgrades provide GPS notifications of where your pet was found, an "Amber Alert" for pets feature, and email alerts that someone is trying to help your animal. We even remind you to help you keep your pet's data updated (because too many times a microchip or etched ID tag can have out-of-date information). Angel Funded with our services released in September 2011. Within 12-months we won 3 major pet industry awards from Pet Age, Dog Fancy, and Pet Business magazines. Do you have an animal that's a part of your family? Get it spayed/neutered, microchipped, and protected with an ID tag (preferably a PetHub tag, but if not, then at least get some kind of tag on it to get it home to you again). -- PetHub, Inc., has raised $1.8MM to date. Please visit Gust.com for PetHub investor information.
December through April you'll find me spending my weekends as a National Ski Patrol volunteer at Mission Ridge. I'm also working with my new pup Ullr (nordic god of winter) with scenting / searching training in the hopes that someday he'll be able to contribute to Search & Rescue efforts at avalanche scenes. Big time skier? Live in Washington? Come visit Mission Ridge Ski & Snowboard resort for some dry powder and blue bird days!
Office Live was a "start-up company" within a huge corporation that serviced small businesses. We essentially built hosted Sharepoint and Exchange and made it available on a subscription basis to businesses with 20 employees or less. My job was to establish procedures to keep our public servers up and running, including scheduling code releases with bug fixes and new features on a monthly (and many times weekly) basis. The goal was to work myself out of a job and make it functioning smoothly enough that the 3 key teams could work together to coordinate their releases and to remove all bottlenecks.
Pitched the idea to the publisher of my past two books (Wiley & Sons) to create a book about Visual Studio Team System's new unit testing, profiling and code coverage tools. They were excited about the opportunity so I formed a team of writers and put this book together on a short timeline. Well received on B&N and Amazon sites. This project was a great time, we had great reviews, and it was very satisfying to write about this incredible tool by Microsoft.
Program Manager in the Microsoft Developer Division focusing on Visual Studio .NET. This was a small start-up group with the sole intention of integrating new software testing technology tools into the VS IDE (integrated development environment). This included issue tracking, code coverage, source code profiling, unit testing, manual testing, and weaving in software development methodologies and templates throughout.
Brought in to help form a QA/QM team for the new Enterprise division of Washington Mutual Bank. Incredible group of people and great opportunities to help build a strong team. Pulled together the QA/QM teams across the bank, invited in my fellow QA/QM speakers (Kaner, Bach, Hendrickson, and others), and had a huge WaMu conference that was well received. Just as I was asked to move into a VP position, I was invited by Microsoft to work on the new software testing tools to be added to Microsoft Visual Studio.
Assembled a dev, test and PM team to create a personal firewall appliance called "Pivio" (before any others were yet on the scene) using embedded micro Linux. 2mb flash storage, 4mb RAM device housed a web server, DHCP, VPN, web config interface, NAT, and a host of other features that can now be seen 10 years later in competing products. Sold to Motorola / Metrowerks.
Three of us put money and time into the concept of helping software companies outsource their software testing needs to a 3rd party company. This was ST Labs, a company that grew from the three of us to 250 people with 6 offices across the U.S. My focus was building our training team and software testing tools, which contributed to our $14MM annual sales and title of Forbes Magazine's 25th fastest-growing tech company in the U.S.
Created training for clients (e.g. Microsoft), video training series, external classes, and software testing tools.
ToolBook, Multimedia ToolBook, Compel, ToolBook Author's Resource Kit