No company affiliations.
Results-driven, high-energy health care executive and entrepreneur with 25+ years of executive management experience. Significant achievements in finance, business process re-engineering/automation, operations management, and business development. Leader of high-performance management teams in large, complex organizations and fast-paced entrepreneurial settings.
ArcWell is a medical practice devoted exclusively to providing high-quality, cost-effective primary care to patients in skilled nursing and other high-acuity non-hospital settings. Lead ArcWell's expansion into California market, initially building new practice in San Francisco Bay Area from the ground up. Provide strategic oversight for all California operations and business development, including physician network management, staffing and recruiting, facility contracting, compliance, practice marketing and financial management.
Matrix is a leading provider of prospective assessments for Medicare Advantage health plans, conducting business in 33 states with 50+ health plans. Restructured Matrixs entire operational infrastructure to transform it into leading revenue management company. Introduced new technologies, redefined organizational processes and built call center capabilities all within framework of rapid scalability moving organization from loss position to significant year-over-year EBITDA growth. Oversaw system automation efforts to reduce costs and dramatically increase operational throughput, extending to network architecture, application infrastructure, data warehouse, reporting and security.
As President, led transition of acquired Enclara product line into stand-alone company (Votiva Health) under Matrix Medical Network. building Votiva's product line while improving its profitability. Held role concurrently with Matrix COO position.
Highly innovative start-up that created multi-tiered quality-of-life product suite for end-of-life. Created industrys earliest business model for bringing value to all parties during end-of-lie events, and led company from inception to producing $10 million in annualized revenues within three years, with more than 80,000 Medicare Advantage lives under management. Instrumental in raising $8 million in private placement equity. Built pharmacy business from ground up, including licensing, automation, facilities and key supply contracts. Operational within one month of licensing, the business achieved profitability within 24 months via trajectory of quarter-over-quarter productivity gains. Secured $1.3 million in National Institutes of Health (NIH) funding to launch first-of-its-kind, online social community exclusively for people involved with end-of-life situations. Pioneered the development of early-stage social strategies in community design, site management and content monitoring in order to foster acceptance, utilization, and value for all users.
Top three national disease management vendor serving over 450,000 patients. Responsible for development efforts to re-organize company into commercial and government segments, including integrating business development and sales within units. Led government team to achieve $50 million in annual Medicaid revenues; received award and negotiated waiver for three-year, $140 million CMS demonstration project. Developed and managed network of state and federal lobbyists to support segment market expansion. Managed segment profitability though deal structuring, client management and operational oversight of internal services departments, and led cross-functional pricing committee responsible for managing companys opportunity response efforts, pricing and risk policy. As VP, Operations (1998-2003), led company from small start-up to pre-IPO, turning companys negative gross margin positive and achieving sustained profitability and 2.5x revenue growth each year. Directed product development to transform offering to multi-disease state product line with full co-morbidity management. Closed and contracted for multiple deals valued at >$20 million.
One of the largest multi-specialty medical groups in U.S., serving the Northern California region of Kaiser Permanente. Led operations for three call centers serving 2.5+ million people on a 24/7 basis, staffed by 1,200+ employees, handling 17+ million calls annually with annual operation budget of >$70 million. Reduced costs by 20% and increased customer satisfaction 10% year-over-year. As Team Lead, Conceptual Design (1995-1996), served as chief business architect for process re-design by leading a team comprised of operational leaders, internal and external consultants to craft a new vision for TPMGs teleservice process.
Controller overseeing $72 million annual budget of South San Francisco Medical Center. Provided financial and business advice to Physician-in-Chief, administrative team, and chiefs-of-services, and prepared financial analyses and recommendations used in operational planning and decisions for the medical center and individual departments.
Roger de Lusignan has not indicated any interests.