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Hamilton Lindley is a manager at Neighborly where he directs compliance for 4,000 franchise owners with $2.5 billion in revenue. Hamilton leads with love. He is an empathetic, energetic, and enthusiastic member of the team. Hamilton Lindley believes in continuous improvement. He is a voracious reader of personal development books. His a husband and a father.
• Spearhead launch of program that yielded an increase of 2,366% in EBITDA growth through strategic planning and implementing business-minded approach to compliance • Execute policies that result in nearly 100% compliance with non-financial obligations of ex-franchisees • Coach staff to enhance compliance programs through effective people management • Implement change management process and communicate to impacted parties by crafting message for multiple executive leadership audiences • Collaborate with internal stakeholders, departments and outside consultants to develop a compliance reporting platform • Launch program to coach and mentor associates, increasing employee engagement • Research and investigate non-compete and trademark violations • Show a high degree of initiative involving system development, business administration, budget management and financial results by increasing ROI on investments in litigation finance • Delegating tasks to employees for compliance efforts with former franchisees
Compliance Manager – April 2020 – Present • Lead department of ten associates by servant leadership, high energy level, and commitment to continuous improvement • Prioritize multiple projects simultaneously with professionalism, meeting tight deadlines in a high-pressure, fast paced and collaborative environment • Consulting business operations on budgeting, accounting, and financial analysis for operational compliance • Implement staff compliance training for procedures and strategy on a weekly basis • Develop presentations and reports recommending action to legal department, finance department, C-suite, and outside counsel • Engineer competitive strategies to position compliance department as a business partner with operations by incorporating SaaS • Problem-solving with business operations involving matters of compliance monitoring • Writing policy for internal guidelines • Manage, plan and develop material for board meetings and executive leadership • Supervise nine compliance associates dedicated to risk assessment, data analytics, and compliance management.