We make the Middle East service market accessible to consumers by building a network of professionals that display their service offering, and bid for the customer requests they are interested in
Serviis is a marketplace that smartly connects customers and professionals for every types of services and projects in Saudi Arabia, (the largest economy in the Middle East).
Serviis aims to make the service market more accessible, transparent to consumers, and at the same time to provide the service providers a platform to display their service offering and to bid to customer requests. Serviis also operates a blog which provides key tips to customers and service providers. In the future, Serviis will add some statistics on the market trends, by leveraging the data Serviis will acquire through the bids of service providers.
In a recent consumer survey we conducted in Saudi Arabia ( the largest Middle East market), we identified five major issues Serviis aims to address
Those issues are similar in Egypt and UAE, which are the markets Serviis is also targeting in the future.
Serviis platform is accessible from any devise and it is free for consumers, while service providers pay only an introduction fee to bid for the request they are interested in. Our technology and revenue model is more scalable than the competition which focuses only on 1 vertical (e.g., home repair) and requires 20% share of the service provider invoice.
Professionals registered on Serviis: 6898December, 2018
Consumers registered on Serviis: 4241December, 2018
Requests received on Serviis: 3404December, 2018
Quotations submitted on Serviis: 11083December, 2018
Articles published on Blog: 106December, 2018
Saudi Arabia is the largest economy in the Middle East, and even if it is the most complex to crack can deliver the highest competitive advantage
Focusing on a vertical has several issues: a) consumers can bypass if in the future they need again a service provider, b) the business will not be enough large to ensure future sustainability, c) we want to create a one-stop shop for all service needs of the consumers
Risk 1 - Service providers will not be willing to pay for the credits to bid for projects
Risk 2 - Customers will be using Serviis to collect market data and then engage service providers through other channels, affecting the credibility of Serviis for professionals
Risk 3 - Quality of the service providers will not improve affecting the credibility of the platform for Customers